Admin Guide
Renew or upgrade a subscription
Extend a Basic or Advanced subscription and upgrade from Basic to Advanced when needed.
Choose a renewal period
- 1Open the server → Billing.
- 2Under Renew subscription, choose 1, 3, 6 or 12 months.
- 3Review the projected New expiry.
- 4Review the Total and monthly equivalent when shown.
Choose the plan after renewal
A Basic server can renew as Basic or upgrade to Advanced. An Advanced server cannot use this screen to downgrade to Basic.
Add-on behavior
Paid asset or rule add-ons can be carried over. When upgrading to Advanced, the larger base allowance can absorb capacity that previously required paid add-ons. Complimentary capacity is preserved and not added to the billed total.
Continue to payment
- 1Confirm the selected plan, renewal period and price.
- 2Click Continue to payment.
- 3Complete the USDC-on-Solana payment flow.
- 4If the payment is confirmed but activation needs another attempt, retry activation instead of sending a second payment.
Still need help? Follow the troubleshooting checklist before escalating the issue.Open troubleshooting →