Admin Guide
Verification Logs
Investigate failed verifications and the Discord role changes Medusa actually performed.
Open the logs
- 1Open the server → Access Control.
- 2Open Verification Logs.
- 3Use Refresh when you need the latest stored events.
Available filters
- Exact Solana wallet address.
- Status: Success, Failed or Info.
- Event: Wallet checked, Verification succeeded, Verification failed, Role assigned, Role removed or Rule updated.
- Pagination at 25 events per page.
What is stored
The log view is designed as a permanent history of failed verifications and Discord roles that actually changed. Rows can include wallet, role, rule and reason details together with the event status and date.
Troubleshooting sequence
- 1Filter by the reported wallet when possible.
- 2Find the most recent failed verification or role-change event.
- 3Read the stored reason and rule information.
- 4Run Check wallet for the same wallet to compare current eligibility.
- 5Only edit the rule after you have identified the mismatch.
Still need help? Follow the troubleshooting checklist before escalating the issue.Open troubleshooting →